Investigating Hospitality Students’ Level of Anxiety in English Class and Oral Exam Performance

Authors

  • Stefanus Angga Badara Prima Universitas Agung Podomoro

DOI:

https://doi.org/10.24903/sj.v4i1.283

Keywords:

FLCAS, foreign language learning, anxiety, hospitality, English for Specific Purposes

Abstract

This study reports on a correlation analysis between the level of foreign language anxiety (FLA) of hotel business students and their oral exam performance. The participants of this study were 103 first-year hotel business students of a private university in Jakarta, Indonesia. Using Foreign Language Class Anxiety Scale (FLCAS) questionnaire, it was found that most business students (45%) have medium anxiety. It was also found that fear of negative evaluation is the main source of the anxiety among students. A two-tailed t-test analysis shows no statistical difference between male and female students in 90% of the questionnaire items. A Spearman-rank correlation coefficient analysis shows a significant negative moderate relationship between students’ oral exam performance with FLCAS results

Author Biography

Stefanus Angga Badara Prima, Universitas Agung Podomoro

Lecturer for Rhetoric/English Classes at Podomoro University

References

Aeni, N., Jabu, B., Rahman, M. A., & Strid, J. E. (2017). English oral communication apprehension in students of Indonesian Maritime. International Journal of English Linguistics, 7(4), 158. https://doi.org/10.5539/ijel.v7n4p158

Amengual-pizarro, M. (2018). Foreign language classroom anxiety among English for Specific Purposes (ESP) students. International Journal of English Studies, 18(2), 145–159. https://doi.org/10.6018/ijes/2018/2/323311

Aydin, S. (2008). An Investigation on the Language Anxiety and Fear of Negative Evaluation among Turkish EFL Learners. Asian EFL Journal, 421–444.

Aydin, S. (2009). Test Anxiety among Foreign Language Learners: A Review of Literature. Journal of Language and Linguistic Studies, 5(1), 127–137.

Bury, J., & Oka, T. (2017). Undergraduate students’ perceptions of the importance of English in the tourism and hospitality industry. Journal of Teaching in Travel and Tourism, 17(3), 173–188. https://doi.org/10.1080/15313220.2017.1331781

Cakici, D. (2016). The correlation among EFL learners’ test anxiety, Foreign Language Anxiety and language achievement. English Language Teaching, 9(8), 190. https://doi.org/10.5539/elt.v9n8p190

Chen, Shuiling. (2018). An empirical study of scaffolding instruction in ESP teaching. The Asian ESP Journal, 14(4), 120-137.

Hewitt, E., & Stephenson, J. (2012). Foreign language anxiety and oral exam performance: a replication of Philip’s MLJ study. Modern Language Journal, 96(ii), 170–189. https://doi.org/10.1111/j.1540-4781.2011.01174.x

Kleinmann, H. H. (1977). Avoidance behavior in adult second language acquisition, Language Learning, 27(1), 93–107.

Liu, M. (2006). Anxiety in Chinese EFL students at different proficiency levels. System, 34(3), 301–316. https://doi.org/10.1016/j.system.2006.04.004

Panayides, P., & Walker, M. J (2013). Evaluating the psychometric properties of the Foreign Language Classroom Anxiety Scale for Cypriot senior high school EFL students: The Rasch Measurement Approach. Europe’s Journal of Psychology, 9(3), 493–516. https://doi.org/10.5964/ejop.v9i3.611

Park, G. P & French, B. F. (2013). Gender differences in the Foreign Language Classroom Anxiety Scale. System, 41(2), 462-471. https://doi:10.1016/j.system.2013.04.001

Phillips, E. M. (1992). The effects of language Anxiety on Students’ Oral Test Performance and Attitudes. Modern Language Journal, 76(i), 14–26.

Poupore, Glen. (2013). The influence of L2 motivation and L2 anxiety on adult learners’ socio-affective conditions and language production during communicative tasks. Asian EFL Journal, 15(2), 93-128.

Said, Mawardin M., & Weda, Sukardi. (2018). English language anxiety and its impacts on students’ oral communication among Indonesian students: a case study at Tadulako University and Universitas Negeri Makassar. TESOL International Journal, 13(3), 21-30.

Sayuri. (2016). English speaking problems of EFL learners of Mulawarman University. Indonesian Journal of EFL and Linguistics, 1(1), 47–61. https://doi.org/http://dx.doi.org/10.21462/ijefll.v1i1.4

Spielman, G., & Radnofsky, M. L. (2001). Learning Language Under Tension: A New Direction for Qualitative Study. The Modern Language Journal, 85(2), 259–278.

Teimori, Y., Goetze, J., & Plonsky, L. (2018). Second language anxiety and achievement: a meta-analysis. Studies in Second Language Acquisition, 0(January), 1–25. https://doi.org/10.1017/S0272263118000311

Tesone, D. V, & Ricci, P. (2008). Journal of Human Resources in Hospitality & Tourism Job Competency Expectations for Hospitality and Tourism Employees, (September 2012), 37–41.

Walker, M. J., & Panayides, P. (2014). Rasch measurement in language research: Creating the foreign language classroom anxiety inventory. Europe’s Journal of Psychology, 10(4), 613–636. https://doi.org/10.5964/ejop.v10i4.782

Zheng, Y., & Cheng, L. (2018). How does anxiety influence language performance? From the perspectives of foreign language classroom anxiety and cognitive test anxiety. Language Testing in Asia, 8(13), 1–19. https://doi.org/10.1186/s40468-018-0065-4

Ministry of Tourism, Republic of Indonesia. (2013). Peraturan Menteri Pariwisata dan Ekonomi Kreatif No. 53 Tahun 2013. Retrieved from http://www.kemenpar.go.id/post/peraturan-menteri-pariwisata-dan-ekonomi-kreatif-no-53-tahun-2013

Downloads

Published

2019-04-15

Issue

Section

Articles